FAQ

 

Sourcing

We can help you to source the panel which meet your needs. Thanks to our network with distributor and manufacturer we can offer you great prices.

Send us your requirements at the contact page or email us directly, and we will find a suitable display for you.

 

Payment

DisplayModule accepts Visa, MasterCard, American Express, and Discover credit cards.

DisplayModule is based on Shopify, which is located in Canada, one of the world most easy-to-use e-ecommerce platform. DisplayModule also is verified to use its payment (Stripe) gateway. DisplayModule only get your payment state, NOT the information of your credit card. So you could trust Shopify and DisplayModule.

 

Shipping

We ship all orders as soon as possible, all items are carefully packed and inspected before shipment. Here are some pictures of the packages for shipment.

Shipping Rates
Delivery Time (business day) Shipping Cost Comments
Standard Mail 15 - 25, or ever longer $10 Free for order over $100, less than 2KG,
tracked but NOT insured,  risks of delay / missing
UPS/DHL 3 - 5 $30 Free for orders over $300, less than 2KG, 
tracked and insured

 

Custom, Duties and Taxes

The price on the website does not include customs, duties and taxes charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold responsible for any extra charges once the original package has been shipped

 

Return

You can return or exchange your purchase for up to 5 working days of receipt. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. See More >>

 

Warranty

All faulty products can be replaced within 30 days of receipt. See More >>