If your order is marked Expedited, it typically ships same-day (Monday through Friday) if ordered by 18 PST.

Please Note: Shipping service days are approximate however, not guaranteed due to current carrier volume(s).

Please Note: If your package is returned to us due to an incorrect, invalid or incomplete shipping address it will be processed as a return and a refund issued. We're sorry, but shipping and handling charges will not be refunded. We appreciate your understanding.

International import taxes are the responsibility of the customer and are payable upon receipt of the order. All International orders are subject to local taxes payable upon receipt of order and are the responsibility of the recipient.It should be noted that there is a 25% surcharge on customs declarations in the United States, in addition to tariffs.

Please take extra care when entering your shipping address at checkout. Once an order has been placed, we only have a short space of time in which to change an address.

If you find that you have entered the wrong address, please contact our team info@displaymodule.com with your order details and correct address. We will try to help you as much as we can!

Unfortunately, if your order has already been shipped, we are unable to change your address for you.

We aim to process orders quickly, so we’ll do our best to help with any changes or cancellations before your order ships. Send our team info@displaymodule.com a note as soon as possible.

We are so sorry that you received the wrong item or are missing an item!

Please feel free to reach out to our team info@displaymodule.com for additional help, just have your order number ready & a photo of the item received if incorrect.

Once you’ve placed your order, you’ll receive an order confirmation via email to the address provided.

If you have not received an email, please check your spam/junk folder or verify the correct email address was entered.

Sometimes a large number of customers buy the same item. If one of your items is temporarily no longer available for shipment, we will email information about sold out items.

Rest assured, we will refund you if you cannot receive the item you paid for.

Please feel free to reach out to our DisplayModule Customer Care team info@displaymodule.com.

We are always happy to help!

We will accept returns of current merchandise in its original condition and original packaging within 30 days of receipt unless otherwise noted. If the item and packaging is not in it's original condition, we will contact you letting you know that we cannot accept your return.

We're sorry, but there are items we cannot accept returns for:

• Customized products

• Items that have been used/worn

If you placed an order that came with a free promotional item, you must include the free gift in its original condition and packaging with the return or the full retail price of the promotional item will be deducted from your return amount.

We unfortunately do not offer exchanges at this time.

We unfortunately do not offer exchanges at this time.

If it is a problem with our product (e.g. damaged product, wrong product sent...) then we will cover the return shipping costs. If the return is due to the customer (e.g. wrong order, wrong quantity ordered....) then the customer is responsible for the shipping costs. then the customer will be responsible for the shipping costs.

From start to finish, please give your refund 10-15 business days to get back to you. The actual time depends on when we receive the returned item.

We will complete the inspection on the day we receive the item, once your items are processed by the Returns Team, you should see your refund reflected back to the original form of payment within 3-7 business days.

The following items are non-refundable:

Customized Products

Items that have been used/worn

We will accept returns of current merchandise in its original condition and original packaging within 30 days of receipt unless otherwise noted. If the item and packaging is not in it's original condition, we will contact you letting you know that we cannot accept your return.

We're sorry, but there are items we cannot accept returns for:

• Customized products

• Items that have been used/worn

The product description is accompanied by an explanatory document available for download, usually in pdf format.

All products have structural drawings in the description. You can refer to them to see if they meet your requirements.

You are charged for your product upon order of your items.

If it is a custom item, then you will receive a separate payment page.

Please note, some payment processors such as Apple Pay, PayPal, & Google Pay will default to shipping to the address associated with that account, so be sure to double check your details before placing the order!

We charge sales tax where applicable. In some cases, an additional 25% tax will be added to US orders.

Please check that you are entering the discount code exactly as it appears and has not expired.

Please note some items in a sale or in a certain category may not be valid.

For select promotional codes – be sure to note the T&C of that specific code.

If you are still experiencing issues, please feel free to reach out to our Customer Care team info@displaymodule.com.

If your payment was unsuccessful, please check that your card's billing details (such as security code and billing address) match what you have entered into our system.
If your payment is still declined, please feel free to reach out to our Customer Care team info@displaymodule.com.

You can only choose one promo code per order. Please choose the one you want to use more, as we do not have stackable offers.